Refund and Return Policy

Class Refund Policy

Due to the high level of participation required for these classes, enrollment is capped at four students per session/series. If you cannot attend, please notify us as soon as possible so that we can offer the spot to someone on the wait list.

  • To qualify for a full refund, cancellations must be made at least 7 days prior to the first class.
    • Cancellations made within the 6 day window before the start date of a class will receive a 50% account credit that can be used for future classes, workshops, or products.
    • No refunds will be made after the class start date.
  • We understand busy schedules, work, travel, and vacation can make multi-week classes difficult. However, we are not able to offer partial registrations  refunds for missed classes at this time. If you have to miss a class you can catch-up during the next class. Make up sessions are no longer offered, but you can arrange one open studio session per series. Open studio allows you to use the studio for 3 hours with no instruction. You will be provided some basic guidance in using the space.
  • If a class is cancelled or rescheduled by the studio, you will be offered a slot in the rescheduled class or a refund. 

Product Refund Policy

We hope you love the pieces you choose, however, if you change your mind, please reach out to us for a return authorization within 14 days of receipt.

  • For a full refund of returned items, minus shipping cost, pieces must be returned and arrive to me in the same condition they were sent.
    • Return shipping will be your responsibility.
    • In-person returns to our studio are accepted, and can be scheduled when reaching out for a return authorization.
  • Returns without a return authorization will not be accepted. Items that were shipped back without a return authorization are considered forfeited and will not be returned to you.
  • Defective or damaged items, can be exchanged or refunded within 90 days. After 90 days, you may receive a discount or credit for up to 50% of the value of the original item for a replacement item.
  • Discounted items and “seconds” are final sale and cannot be exchanged.